Ems: tổng công ty chuyển phát nhanh bưu điện

Scope

Nationwide & in over 100 countries and territories around the world under the agreement between EMS Company và the members of the Postal Universal Postal Union (UPU) or other partners.

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Weight, Size

Weight:- Normal weight: maximum 31,5kg/nhà cửa.- Item being as cumbersome and not able lớn separate into small parts will be transported by truông xã with the maximum weight of 5-kilogam, however, it must be limited by kích thước in accordance with regulations.- For light items: (items with actual weight smaller than converted weight), the weight is not based on actual one, but on the converted weight calculated as follows:

Converted Weight (kg) =

Length x Width x Height (cm)


6000

- For international items: shall be accoding khổng lồ the EMS statement for each country.Size:- Minimum Size:+ At least one side of thành phầm have sầu the kích thước not less than 90mm x 140milimet with 2mm, with a tolerance of 2 mm.+ If rolled: the length plus twice of minimum diameter 170mm và the largest dimension are not smaller than 100milimet.- Maximum size: is not exceed 1500mm for any dimension và 3000milimet for the sum of the length và the greademo circumference measured in direction other than the length.- The cống phẩm with bigger form size than normal cống phẩm is bulky thành tựu stipulated by another regulations based on acceptance, delivery places or transportation condition.- For international EMS items: the normal size is not exceed 1500milimet for any dimension and 3000milimet for the sum of the length & the greathử nghiệm circumference measured in direction other than the length.

Transit time

attached file

Postage Rate Table

attached file

Additional services

1. “Delivery to Hand” Service: is the service in which the sender requests khổng lồ deliver the cống phẩm to the hand of the recipient based on name and address on the chiến thắng. This service is not applied for the case of delivering to the h& of the Party’s , government’s competent authorities’ leaders..2. Value Declared Goods Service: sender can declare the value of the tòa tháp when posted. In case of loss, damage, the sender will be compensated based on the declared value.3. “Delivery out of working hour: service: sender requires khổng lồ deliver the vật phẩm within 17h00 to lớn 21h00 daily, exception for holidays.4. Cash on Delivery: the sender entrust the post office khổng lồ collect the amount of merchandise from the recipient at the time of delivery and return the amount to the sender.5. Proof of Delivery: the sender requires to be provided the proof of delivery with the recipient’s signature.6. Checking service: the sender requires the post office vị checking the number of products in the cống phẩm at the time of pick-up and delivery based on the minute provided by the sender.7. EMS_VUN service: this is the service lớn guarantee the safety of the items, và minimum the risk for VUN items transported via airline. The Airline will arrange these items in the container sealed and served by a separate staff for whole process from booking, receiving at departure airport, boarding and handing-over at arrival airport. VUN items include: camera, camcorder, máy vi tính, personal tư vấn equipment, di động phone, electronics, & other high-value goods.8. Item withdrawal Service: the sender can withdraw at the origin office of exchange if the time from acceptance time to the time of withdrawal of the thành quả is not exceed the transit time.9. Address & Recipient Name Correction Service: the sender can correct the name of recipient at the origin office of exchange if the time from acceptance time to the time of correction is not exceed the transit time.10. Pickup at the address: the sender requires to provide the service of pick-up at the address provided by the sender & pays fees for this.

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11. Paid on Delivery (EMSC): is the service in which the recipient signs the contract with the post office lớn guarantee lớn pay all the postage for EMS items sent to lớn the recipient.12. EMS PPA: is the service in which the sender signs the contract with the post office to lớn entrust the post office to collect all the postage for the items from the recipient at the time of delivery..Multi packages service: is a service of acceptance, handling, transportation & delivery of multi packages items including items sent to lớn the same recipient at the same address.

Special Services

1. EMS VISA: is a service in which the customer nationwide applying for VISA will submit Visa dossier via EMS service to lớn Embassy/Consulate. After getting result, the visa will be returned lớn the customer via EMS service.2. EMS Diplomatic & Official Passport: is a service in which the customer nationwide will send the applying dossier for diplomatic và official passport via EMS service khổng lồ the Consulate Department in Hanoi và Department of Foreign Affairs in Hochiminc City. After getting result, the visa will be returned khổng lồ the customer via EMS service.3. Application Dossier khổng lồ University: is a service of delivery application dossier of the candidates including proof of delivery and collected service which is priority to handle at all the phases of the process from handling, transportation & return.4. Urgent service: is the high quality express courier service, in which the transit time is shorter than Domestic EMS service.. The thành phầm will be delivered lớn the recipient after 2 hours after receiving by provincial post office.5. Delivery before 09h00: is service in which the nhà cửa will be handled & delivered in the same process as domestic items, but this kind of thành tích will be arranged khổng lồ deliver before 09h00.6. Delivery within a day: is a service in which the sản phẩm have priority khổng lồ be accepted, delivered lớn the recipient within a day.7. EMS Next Day Delivery (EMS NDD): is a service in which the tác phẩm will be delivered on next day after acceptance day between Vietphái mạnh & Taiwan, South Korea.8. Agreed EMS Service:- is a service with the lower postage rate and the 2 days longer transit time than the normal EMS service.- This service applies for items delivered khổng lồ nearby & distance provinces, not for local area.- Size regulations:Size: length x width x height of agreed EMS item: maximum 180 x 52 x 52 centimet.- Weight:For individual item:- Weight: maximum 31,5kg/công trình (minimum weight is not regulated)- For cumbersome thành tựu, the maximum weight is 50kilogam, but the limit of kích cỡ will be in accordance with regulation.For cửa nhà in one shipment:- The minimum quantity: 02 items- weight of item:+ minimum: 02kg/item+ maximum: 31,5kg/tác phẩm. For cumbersome công trình, the maximum weight is 50kilogam, but the limit of form size will be in accordance with regulation.- Maximum weight for the shipment: 500kg/shipment.

Inquiries, Compensations

1. Inquiry time:1.1. For domestic EMS :a. Six (06) months since the ending date of transit time of thành phầm for loss, delay against the published transit time; in case the transit time is not published, the period wil be calculated from acceptance time.b. One (01) month since date cửa nhà was delivered to lớn the recipient for damage, postage and related inquiries1.2. For international EMS:a. Six (06) months since the ending date of transit time of thành công for loss, delay against the published transit time.b. One (01) month since date tòa tháp was delivered khổng lồ the receiver for damage, postage và related inquiries. 2. Compensations:2.1. For domestic EMS items:- In case the thành tựu is delivered later than the transit time: refund postage when posted.- For loss và damage: the compensation amount will be equivalent khổng lồ 4 times of the postage when posted, minimum is 200.000 VND. For special documents: (Bidding document, airline tickets, passport, original Household Book, original certificate of bachelor), the compensation amount for redoing paperwork is maximum 1,000,000 VND.- For partly loss and damage: The maximum compensation for each item: compensation amount: (% partly lost/damaged weight) x (the maximum compensation for loss/damage).In which: (% partly lost/damaged weight is determined based on minute made & confirmed by the sender/recipient..- In case the công trình was returned wrongly by the post office’s fault: miễn phí return postage and refund the acceptance postage.- For items from Major Customers with the lost và damaged content: the compensation amount will be agreed between 2 parties for every case.*Compensation Conditions:- For loss & damage of special document item:+ The sender have to provide the necessary documents proving the cost for redoing the documents (receipt, invoice).+ The sender declares clearly the content of the item on Label E1. In case the content was not declared. the compensation amount will be the same as the normal document chiến thắng.- Item from Major Customer with lost/damaged content::+ The sender have to lớn provide the necessary document proving the value of the chiến thắng (Invoice, receipt...).+ The sender have to declare the content & value of the item in detail when posted. In case the sender didn’t declare in detail, the compensation amount will be in accordance with nhà cửa 2 part I.2.1. For international EMS items:a. Regulated in Rates Table.- In case the thành tích was delivered later than transit time: refund acceptance postage.- In case of partly loss & damage:

Weight

Document

Merchandise

Each 500gr

200.000VND

200.000 VND

- In case of loss or damage: Refund postage plus the compensation amount according khổng lồ the actual weight for each cửa nhà as follows:

Weight

Document

Merchandise

Each 500gr

200.000VND

200.000 VND

Minimum for each item

một triệu VND

1.000.000 VND

Maximum for each item

4.300.000 VND

- In case the item was returned wrongly by the post office’s fault: free return postage và refund the acceptance postage